Walgreens Updated Coupon Policy

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walgreens updated-2Walgreens Coupon Policy Updated

The Walgreens Coupon Policy has just been updated and I can’t say that you will be happy with it.  As a matter of fact, if you are like me, your heart will sink with disappointment.

To make it easier for you to see the difference from the previous coupon policy and the newest policy, I have highlighted everything that is new in red.  As you can see that is quite a lot.  Also at the very bottom, you will see some items that have been omitted from the new policy that were previously published in the old policy.

Before you dig into the new policy, I wanted to pull out some of the items that will make the biggest impact to your couponing experience at Walgreens.

1. Coupons that are more then the price of the product: Under General Guidelines, #7 states “Walgreens will not accept coupons that exceed the selling price of an item”.  Previously it states “In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item.”  So, my interpretation of that is they will no longer adjust coupons down to the selling price but rather will just not accept a coupon on an item that is less then the value of the coupon.

2. BOGO Sales and Coupon Use: Also under General Guidelines, #9 states “For offers when multiple items are purchased and additional items are free (buy 1 get 1 free; buy 2 get 1 free, etc.), the number of coupons applied to that offer cannot exceed the number of items required in the “buy” portion of the offer.” Under Guidelines #10 it states “Coupons may not be applied against any free item received in any offer (See 7 above)”.  Also under Buy 1 Get 1 Free Coupons it states, “at least one product needs to be purchased. A maximum of one BOGO coupon is permitted per two qualifying items in a BOGO offer.”

What they are saying here is that we can no longer do the following:

1. You can no longer use 2 coupons on a Buy One Get One Free sale.  You can now only use a coupon on the item that is not free.
2. You can no longer use a BOGO Coupon along with a BOGO Sale.  You will have to Buy four products in order to use a BOGO coupon along with a BOGO Sale.

Example:

Buy 2 Products $2.00 each
Buy 2 Products FREE
-(1) BOGO Free Coupon (deducts $2.00)
Pay: $1.00 (like getting 3 free)

I do like that they have made it very clear how the Register Rewards work.  But, other then that, I’m not, at all, thrilled with the new policy.

You can view the complete Walgreens Coupon Policy here.

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Here is the complete policy with the new items highlighted in red:

General Guidelines

  1. All coupons are to be presented to the cashier at the time of checkout.
  2. Walgreens does not accept expired coupons. Coupons expire at 11:59 p.m. on the expiration date at the point of sale, whether in store or online.
  3. Walgreens will not accept fraudulent or counterfeit coupons as determined by Walgreens.
  4. Coupons and their face value cannot be exchanged for cash or gift cards.
  5. Competitor’s coupons shall not be accepted by Walgreens.
  6. The number of manufacturer coupons, including Register Rewards®/Savings Rewards manufacturer coupons, shall not exceed the number of items in the transaction. The total value of the coupons shall not exceed the value of the transaction. Sales tax must be paid, if required by state law.
  7. Walgreens will not accept coupons that exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.
  8. Coupons that appear distorted, blurry or altered in any way shall not be accepted; all coupons must have a clear and scannable bar code.
  9. For offers when multiple items are purchased and additional items are free (buy 1 get 1 free; buy 2 get 1 free, etc.), the number of coupons applied to that offer cannot exceed the number of items required in the “buy” portion of the offer.
  10. Coupons may not be applied against any free item received in any offer (See 7 above).
  11. Paper coupons will be processed before digital coupons.
  12. Walgreens shall not accept coupons for items not carried in our stores.
  13. Walgreens reserves the right to limit quantities to customers and employees.
  14. Manufacturer coupons must include a valid redemption address.
  15. Coupons may be subject to advertised offer limitations and all other limitations and restrictions on the applicable coupon or product.
  16. Walgreens shall accept manufacturer coupons for items that are on sale.

The General Guidelines apply to the categories below and are to be referenced in addition to the specific coupon category guidelines.

Multiple Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

  1. When purchasing a single item, Walgreens accepts one manufacturer coupon and applicable Walgreens coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
  2. When purchasing multiple items, Walgreens accepts multiple coupons for multiple qualifying items, as long as there is sufficient stock to satisfy other customers, unless a limit is specified on the coupon. Management reserves the right to limit the quantity of items purchased and/or prohibit the purchase of excessive quantities. An excessive quantity is any quantity above and beyond normal household usage.

Buy 1, Get 1 Free Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

When items are featured in a Buy 1 Get 1 Free promotion, at least one product needs to be purchased. A maximum of one BOGO coupon is permitted per two qualifying items in a BOGO offer.

Internet Printed Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

  1. Walgreens shall not accept “free product” internet printed coupons.

Register Rewards®/Savings Rewards coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

Earning Register Rewards®/Savings Rewards

  1. Register Rewards/Savings Rewards will only print for in-stock merchandise during the promotional period.
  2. Register Rewards/Savings Rewards can only be earned for eligible items. No substitutions are permitted.
  3. There is a limit of one Register Rewards/Savings Rewards coupon per offer per customer per transaction.
  4. Customers redeeming a Register Rewards/Savings Rewards against the same offer may not receive another Register Rewards/Savings Rewards coupon.

Redeeming Register Rewards®/Savings Rewards

Customers redeeming a Register Rewards/Savings Rewards against the same offer may not receive another Register Rewards/Savings Rewards coupon.

  1. The number of manufacturer coupons, including Register Rewards/Savings Rewards manufacturer coupons, shall not exceed the number of items in the transaction.
  2. Register Rewards/Savings Rewards shall be forfeited if the qualifying merchandise is returned.
  3. Register Rewards/Savings Rewards can be redeemed for eligible items only. Ineligible items include but are not limited to:
  • Alcoholic beverages
  • Dairy products
  • Gift cards/phone cards/prepaid reloadable cards
  • Health care services, including immunizations
  • Lottery tickets
  • Money orders/transfers
  • Postage stamps
  • Prescription Savings Club membership fee
  • Prescriptions
  • Special event/entertainment tickets or passes
  • Tobacco products
  • Transportation passes
  • Any items prohibited by law

Digital/Paperless Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

  1. Only digital coupons, attached to your Walgreens Balance® Rewards account, shall be honored. Digital reproductions of offers shall not be accepted (such as using a mobile application to reproduce an image of an offer/coupon).

Total Store Offer/Coupons

The guidelines below are to be followed in addition to the General Guidelines listed above.

Total store offer/ coupons cannot be combined, i.e., 20% off your whole purchase (circular coupon), Seniors Day, Friends and Family, Veterans Day, employee discount, etc.

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The Following Was Omitted from the previous coupon policy:

In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.

The coupon amount must be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value).

In regards to BOGO FREE Promotion…up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the items being purchased.