ShopRite Coupon Issues Addressed

Lately there seems to be a lot of changes happening at ShopRite in regards to their coupon policy.  I wanted to take a minute to address some of your concerns and frustrations.  This is what I have found to be the majority of changes or concerns:

  1. Internet Printed Coupons: Some stores, like the Enfield, Ct store, have told you they will no longer take internet printed coupons
  2. SmartSource coupons: Some stores are no longer taking SmartSource internet printed coupons
  3. Limiting Amount of Coupons: Some stores are now limiting the number of like coupons they are taking per transaction, per day
  4. Clipless coupons: Some of the clipless coupons are not coming off at check out.

First I want to clarify that each ShopRite is individually owned and operated.  Although there is a general coupon policy (not a printed policy) that Wakefern (the corporate headquarters) puts out, each ShopRite can adjust the rules slightly for their own store.  With that said, we can address #1.

1. Internet Printed Coupons are accepted at all ShopRites including Enfield, Ct.  In a letter to me from the consumer & corporate communications department at Wakefern that point was address as follows:

We want to assure you and your readers that we do accept Internet coupons at all ShopRite stores, including the new store in Enfield. In recent weeks, we’ve seen an increase in the number of counterfeit coupon alerts we’ve received from manufacturers and our coupon clearing centers which may have caused some confusion in our stores.

So, you can see that they all should be accepting internet printed coupons.  If you shop at the Enfield, CT store I would call customer service at the store and check to be sure that they have adjusted their policy.  If they have not, you can let them know what the corporate offices have said.

2. SmartSource coupons are a different story and I’m still working on that one and you can work on it as well by emailing Wakefern and/or your stores owners directly.  It seems that some of the ShopRite owners have decided not to accept them because they do not have a website address on them. I’ve been in contact with both the owners of my ShopRite (Village Markets)  and Wakefern in regard to this and although it’s not resolved yet, they have been willing to listen to my concerns.  So, hopefully this will work itself out.  So be sure you make your voices heard on this matter.

3. Limiting the amount of coupons has come up often recently.  It seems that more and more ShopRites are putting this policy in place.  For those of you that have never had this policy and all of a sudden have been hit with it, know that this is something that has been common at most ShopRites for quite a while. Honestly there is nothing that you can do about this, especially since it’s been a policy already for a good portion of the ShopRites

4. And lastly, Clipless coupons. As I have mentioned in previous posts, Shoprite now has clipless coupons that are the same as some of the coupons.  These are clipped right to your Price Plus card.  Recently I had posted 2 deals both of them using a clipless and a paper coupon together.  One for Right Guard & 1 for Ro-Tel.  The Right Guard clipless coupons did not come off at check out however the Ro-Tel did.  It appears what is happening, is if the clipless coupon, along with the paper coupon, makes the product become a money maker, then the clipless will not come off.  The Right Guard was going to be a money maker with the clipless, so  I believe, that is why it wasn’t working.  So please keep that in mind when stacking a clipless with a paper coupon.

Here are some numbers and emails that you can use if you would like to contact Wakefern:
Phone: 1-800-746-7748
Email: Go here and complete their form

To contact your individual owners, ask for the email and/or phone number at your store’s customer service counter.

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