Walmart Coupon Policy Updated

Walmart has just updated the Walmart Coupon Policy as of 3/2/11.  Make sure you check out the new updated Walmart Coupon Policy and print yourself a copy to take with you when you shop.

Walmart accepts the following types of coupons (see guidelines below):

  • Manufacturers’ coupons
  • Print-at-home internet coupons
  • Competitors’ coupons that feature a specific item for a specified price
  • Soft drink container caps
  • Checkout coupons (also called “Catalinas”)

Walmart does not accept the following coupons:

  • Print-at-home Internet coupons that require no purchase
  • Competitors’ coupons for dollars/cents or percentage off, buy one get one free, and double- or triple-value coupons

The following are guidelines and limitations:

  • Only one coupon per item is permitted.
  • Coupons must have an expiration date and be redeemed prior to expiration.
  • Coupons may exceed the price of the item. Change may be given or applied toward the cost of the basket purchase.
  • Walmart only accepts coupons for merchandise that we sell.
  • Coupons must be presented at the time of purchase.
  • We accept the following with Customer Service Supervisor/Management approval:
    • 40 or more coupons
    • Any coupon over $20
    • $50 or more in coupons in one transaction

(Thanks Melissa!)

The links in the post above may be affiliate links. Read the full disclosure.
  • April

    I read on the Wild for Wags website that this mnay mean that we can use Walgreens Register Reards at Walmart? What do you think? Your site is the one that I like and most trust (and I have been on alot of them). Can you use Walgreens RR at other stores? Another lady said that you can use them at Kroger?

    • brittany

      It says it does not accept competitor coupons for dollas off

    • Cindy

      This is my guess and it’s only a guess at this point. And, keep in mind that I am always a little bit more conservative…

      I don’t think they will accept the Register Rewards because I think, even though it does state Manufacturer coupon on them, that they will view it as a dollar off competitor coupon. I could be wrong, but that is my opinion right now. I’d love to be proven wrong though.

    • JJ

      My understand is as follows (but this is just IMO):
      Walmart states that they WILL NOT accept a COMPETITOR’S coupon for dollars/cents or percentage off
      Walgreens Register Rewards are clearly marked MANUFACTURER CPN

      • JJ

        [browser posted before I was done]
        For comparison, check your Rite Aid +Up; that, to me, is a Competitor’s dollars/cents off coupon. It has no remittance address and is coded RC48 or RC49. Walgreens RRs are coded 5.

  • Wayne

    So this means we can use Walgreen’s Register Rewards at Wal-Mart?? They are catalinas and they look just like the ones pictured in the policy!!! If this is true it is aaaawwweeeeeesome

    • Julie

      I have always been able to use my RR at Stop and Shop and they go through as a Manufacturers coupon because of the barcode, so hopefully Walmart will be the same if you show them that is says Manufacturers coupon.

  • Donna

    I’m confused about what this means:
    “Print-at-home Internet coupons that require no purchase”
    Does it means internet coupons for free items?

    • Wayne

      It means it can’t just be a FREE without a purchase. They will take BOGO and such but it can’t just be


      • Anonymous

        I thought it says it will not take BOGO??

        • Wayne

          It says it won’t take competitor’s BOGO it will take manufacturer’s BOGO

  • Jason

    Wow, Walmart will give overage in cash??? That’s a first..!

    • Jen

      Honestly I have always wondered how they get away with adjusting a coupon down. For Example I think the gain fabric sheet are $1.84 40 count and you have a $3.00 coupon, I have a hard time believing they submit that for $1.84 reimbursement and not $3.00 from the manufacturer.

      • Brooke D

        I did this today! I bought 5 gain sheets @ $1.87 ea and got the overage from my $3 coupons. I also got 1 lb pkg lunchmeat w/ $1 off coupon, 1 gallon of milk, 1 philadelphia cooking creme w/ $1.50 off coupon, and travel secret clinical deo w/ $2 off coupon all for a grand total of $1.26! I took the new policy just in case but had no issues at check-out.

  • Jennifer K.

    “■Competitors’ coupons for dollars/cents or percentage off, buy one get one free, and double- or triple-value coupons”

    I don’t think they’re referring to catalina coupons here. I think their meaning is that they won’t take store coupons for dollars off – like a $5/25 Rite Aid coupon or a $5/50 Shoprite coupon from the Entertainment book coupon.

  • Silvia

    Can we use the shop rite dollars?

    • JJ

      I’m guessing not because they SR dollars say “store coupon” and they are for an amount off in general, not a specific price for a specific item.

      • Silvia

        Thank You JJ.

  • Leigh

    •Checkout coupons
    ◦(also called “Catalinas”) that are printed at our competitors’ registers, have “Manufacturer Coupon” with specific requirements printed on them, a valid remit address for the manufacturer, valid expiration date, and a scannable bar code.

    When you pull up the actual coupon policy it says this. So, I am guessing you could use RR at Walmart.

  • Jeanne

    If you click on Cindy’s link for the walmart page, on that page is a pdf that states “Catalinas that are printed at our competitors’ registers, have “Manufacturer Coupon” with specific requirements printed on them, a valid remit address for the manufacturer, valid expiration date, and a scannable bar code.”

    Here is my problem, my Walmart nevers seems able to scan printables. They’re policy is, if it doesn’t scan, we don’t take it. According to the flyer, they can still use that rule.

  • Ueen

    I stopped shopping at Walmart because of their coupon unfriendly cashiers. Between Shoprite and Rite Ad I am fully stocked. But if they do take register rewards and competitors (oh not only take, but if their scanners can scan the RR and Catalinas) I may come back to Walmart.

    I hope that they did not only release this coupon policy but also train all their cashiers/store staff/store managers. I also hope that they would define or give examples on any sentences that would connote different interpretations.

    • Jennifer K.

      I also stopped shopping at Walmart because of their coupon-ignorant employees. While I would loooooooove it if I could use register rewards there and get overage for high-value coupons, I honestly just don’t see it happening. I don’t want to have to pull out their coupon policy and be the coupon police every time I go in there.

  • Eileen

    sometimes it takes bringing the coupon policy and dealing with supervisors a few times, to pave the way for subsequent smooth sailing trips

  • April

    I used Walgreens RR at both Kroger & Meijer today! Whoo Hoo! It would be great if they took them at Walmart, but the other stores are just fine! I like shopping better there anyway.

  • vodreaux

    Here is a suggestion for everyone:

    Since Walmart has updated the coupon policy, I encourage everyone to Email, Fax and even call Walmart CEO on complimenting the change on policy. Also, please share your horrible experience with Michael Duke. Ask him for his advice on making your future shopping experience smooth as possible avoiding past experience of you and others. Lastly, share this thread, other thread and blogs.

    CEO of Walmart

    Corporate contact info:
    702 Southwest 8th Street
    Bentonville, AR 72716
    United States – Map
    +1-479-2734000 (Phone)
    +1-479-2734053 (Fax)

  • Dollie

    RR have printed on the side “redeemable at Walgreens.” I don’t have any other Catalinas on hand, but I think the ones I get at Dillons say “redeemable at Dillons.” At other stores that print catalinas that say “manufacturer coupon,” does the catalina always say “redeemable at [insert store]?” I want to know if this is how “catalinas” print in general because it was hanging up the cashier at Wal-Mart. Are there any catalinas that print without a “redeemable at [insert store]?”

    • sally

      This is hanging up the cashiers at my Walmart too. Two cashiers and CS said it says “redeemable at Walgreens” — so they won’t accept them.

  • Donna M

    Went to walmart in Linden last night with mfg. coupons and RR’s from Walgreens, the cashier said no to my RR’s. I had the coupon policy with me so I asked her to call a manager, 3 different front end managers came over and told me no because the RR’s were redeemable at walgreens, then the asst. store manager came over and read the coupon policy and told the cashier to put them through, not worth the hassle I’ll just use them at walgreens !!!! Would have been nice though !!!!!!

  • Bree

    OK, after a very lonnnnngggg conversation with corporate (1-800#), it makes more sense now. When WE think of catalina, we think of those wonderful coupons that say “Save $10 off your next order.” When THEY say catalina, they mean the coupons that print from the catalina machine that say such things as “Save $1 off Tropicana” or like the one I got at S&S yesterday, “Save $1 on my next purchase of 5 Dole Frozen Fruit.” It seems that Walmart’s idea of a “catalina coupon” is different than ours.

    The catalinas that say things like “Save $3 off your next order”, though say Manu. Coupon on them, are for dollars/cents/percentage off an order which Walmart DOES NOT take [found at the bottom of the Walmart Coupon policy print-out].

    So again here’s another example:

    You go to SR, pay for your purchases, and get 2 “catalinas” from the machine
    #1. Save $2 off your next purchase of Purex
    #2. Save $2 off your next order
    Going by what I was told from calling the 1800#, Walmart will take coupon #1 but NOT #2. Unfortunatly, Walmart considers Coupon #1 a “catalina.”

    I think Walmart’s coupon policy needs to be re-written so it is more clear. I really hope that the info I was given is wrong, but somehow I doubt it. I say that, if you’re a Walmart shopper, give the 1800# a call to clarify things. Hopefully they can get their act together and all employees are correctly educated on the policy so we all, as customers, get the same info.

    • Bree

      I guess anything that prints from the catalina machine is a “catalina” but when I think of a cat., I think more along the lines of “Save $10 off your next order” not so much “Save $0.50 cents off Cottonelle Toilet Paper.” IDK maybe it’s just me lol …

  • Bonnie

    Ok this is how I handled one of my Walmart shopping trips. Knowing that I have went to a Walmart on different occasions and ran into “non friendly” cashiers. While shopping in the store I casually walked up to a manager, introduced myself, showed her the coupon deal I was trying to do (ie 2.00 coupon for something they had on sale for 1.97). Her comment to me was, “yes we should take that”. She gave me her name and said have them page her if problem. So I hightailed it to register, threw the mangers name around as I laid my coupons out and wallah, no lip form cashier.

  • Jody

    I have a question about the free coupons. I have buy a toilet gel get a fresh brush free. Max value is $6. Will WalMart take off the max value or the shelf price of the fresh brush? Just want to be prepared when I go. I was also told by the front end mgr that they will only take (4) of any one coupon-ex if I buy (6) dish soap they will only accept (4) coupons.

  • Lynn

    Today is April 6, 2011, I went to Wal-Mart this morning with coupons I printed from the internet. When it was time to scan the coupons some of them did not scan. There was a time Wal-Mart would key in the bar code. NOT ANYMORE. She told me their new policy will not allow them to key the code anymore.
    I’m sure I’m not the only one who have had that experience with coupons printed from the internet not scanning at the register. This is definitely a change. I do not know whether any others stores are following the same suit. Have anyone had this problem recently?