CVS Coupon Policy 2016
CVS has just released the new CVS Coupon Policy 2016.
We’ve uploaded the newest CVS Coupon Policy for you to review. If you would like to print a copy of the policy, you can head here to do so. If you would like to compare it to the old CVS Coupon Policy, we still have it up for you review.
New CVS Coupon Policy
Our Opinion and Questions Regarding the New CVS Coupon Policy
The majority of the coupon policy is just reworded items and basic information that was not in the old policy. It’s information that we all know, for instance, “All Paper Coupons must be presented during checkout in order to receive credit”. That is obvious but apparently CVS felt they needed to clarify that and other basic info.
We did have a lot of questions however, so, we reached out to our contacts at CVS Pharmacy to get some clarification on some items we would like more details on. They have not responded at the time of this posting.
The items we are questioning are as follows:
Under “Other Guidelines & Limitations”
“CVS Pharmacy coupons generally cannot be used on sale, promotional or clearance items. Other restrictions may apply. Language at the bottom of coupons may provide additional coupon acceptance rules.”
Our question: First, we would like to clarify which CVS Coupons they are referring to. Does it include all or any of the following: CVS coupons from coupons.com, CVS coupons from the red box, CVS coupons mailed, CVS coupons printed at the end of your reciept or CVS coupons from the CVS app. Second, what are the considering promotion? Does that include products that are included in ExtraCare Rewards deals?
“You can only use one item-, brand-, or category-specific CVS Pharmacy coupon and one manufacturer’s coupon per qualifying item unless prohibited by either coupon. We honor manufacturer limitations
In the “Coupon Policy FAQ” section
” Percent-off coupons may be used on non-promotional/non-sale items:
Our Question: This goes back to the first question…what is considered promotional? Previously we have been able to use percent off coupons on items included in an ExtraCare Rewards deal as long as it was not on sale. Has this changed?
Example:
1. Buy 2 Pantene Get a $5 ECB with Pantene being full price. Use 25% off coupon that works towards the full price of the Pantene.
And lastly…
Nothing was mentioned about no longer accepting expired Extracare Rewards. CVS has always accepted expired Extracare Rewards previously but there have been rumors that they will no longer be doing that. We’d like confirmation on that.
Speak out on the Changes to the CVS Coupon Policy
We’d love to hear your questions or concerns about the new CVS Coupon Policy. Be sure to comment below so we can answer your questions or add your questions to our list of questions we presented to CVS.
UPDATE as of 8/12/16
We have received responses from CVS/Pharmacy regarding our questions listed above. It was lengthy information and I wanted to discuss them further so we made a new post detailing the responses. You can view the CVS/Pharmacy responses here.