Rite Aid Coupon Policy – New & Revised!

I just received an email directly from Rite Aid with their new and revised coupon policy.   I applaud them for embracing couponers and making it very clear what they accept and how they accept it.  So good job Rite Aid!!

Note: There is a print feature at the bottom of the post if you want to print this and keep it in your coupon binder or envelope.

Rite Aid – Coupon Acceptance – Dated 8/3/10

To Our Valued Customers:

Rite Aid gladly accepts the following coupon types as detailed in the coupon acceptance guidelines listed below:

COUPON TYPES:

Manufacturer Coupons

  • Manufacturer coupons are found in newspapers, magazines and even affixed to products. The UPC on these coupons begins with a “5.”

Rite Aid Manufacturer Coupons

  • Rite Aid Manufacturer coupons generally appear in our weekly circular, on our website and are sent to customers via e-mail. These coupons are labeled “manufacturer coupon” and have a UPC that begins with “49.”

Rite Aid Valuable Coupons

  • Rite Aid coupons are labeled “variable coupon” and have a UPC that begins with “48.”

Internet/Print at Home coupons

  • Rite Aid will accept Internet/print at home coupons up to the equivalent value of $5.00 off.
  • A Rite Aid coupon (with the Rite Aid logo) is NOT considered an Internet coupon (even if printed off the Internet) and is therefore not subject to the $5.00 maximum.

+UP Reward Coupons

  • +UP Reward coupons are special coupons earned by a customer in a prior purchase that can be used for any nonprescription purchase with a small number of exclusions that are listed on the +UP coupon. Multiple +UP coupons can be used (subject to the printed exclusions) up to the amount of purchase before sales tax.

Buy One, Get One Free

  • We accept two coupons for the purchase of two items that are on Buy One, Get One Free Promotion.
  • We accept a Buy One, Get One Free Coupon with an item that is in our flyer as Buy One, Get One Free, meaning both items are free. The cash register will compute any sales tax due, which varies by state law.

Total Purchase Coupons

  • Rite Aid may feature total purchase coupons which discount the total purchase amount based upon meeting specific requirements. For example, $5 off a $25 purchase price threshold coupon.
  • These coupons are accepted under the following conditions:
  1. The coupon is valid and in date; only one total purchase coupon per transaction.
  2. Total purchase equals or exceeds $25 before tax (before any coupons are applied).
  3. Coupons for individual items can also be used including another “48” coupon that is tied to an item in the transaction item in the transaction.
  4. Provided the total of items purchased is equal to or greater than the purchase requirement, other coupons can be used               in conjunction with the total purchase coupon.

ACCEPTANCE GUIDELINES:

General Guidelines:

  • Coupons must be valid and in date; Coupons cannot be exchanged for cash.
  • Register will validate coupon through scanning or keyed entry of the coupon UPC number.
  • In the event that any item’s selling price is less than the value of the coupon, Rite Aid will accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is allowed.
  • When making a return for a product that had a coupon attached, Rite Aid cannot refund cash for the value of the coupon and cannot return the coupon that was used.
  • Rite Aid reserves the right to not accept any coupon where the validity or the coupon cannot be established.

Multiple Coupons

  • More than one coupon can be used on the purchase of a single item under the following conditions:
  • All coupons match the item being purchased.
  • The total of the coupons is equal to or less than the selling price of the item before sales tax.
  • No more than one “48” Rite Aid valuable coupon, one “49” Rite Aid Manufacturer coupon, and one “5”manufacturer coupon can be used on a single item.
  • Rite Aid may accept multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.
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  • Patti

    Like.

  • colleen

    Wow. good work. I’ve got to try this at my rite-aid. I stopped going there all together because the manager at my rite aid refuses to take 2 coupons for one item (rite aid and manufacturer).

  • Maria

    All clear. 🙂 My wish is that this policy be forwarded to Rite-aid stores as well.

  • Jay

    Good for Rite Aid, Bad for me as I was able to use multiple $5 off $25 in one transaction before this. Also, good for clarifying the UP rewards as on the bottom it clearly stated only 1 per transaction so I thought I have to have 5 different transactions to use five different UP rewards. But I know now that multiple UP rewards can be used as long as the total is less than selling cost of all items before any taxes.

  • Stephanie

    Cindy, was this sent to you as an attachment or within the body of an email? If it was sent to you as an attachment would you mind posting it in its entirety? It would look more official as an attachment when I whip it out at all the riteaids that look at me crazy when I bring coupons 🙂

    Thanks so much!

    • Cindy

      It was sent within the body of an email but I can email them back and see if they will send it as an attachment.

  • Mistie

    Are you all taking the first bullet under Multiple Coupons to mean that you can use multiple coupons on the same item? The old policy stated that they would only accept one manufacturer and one Rite Aid coupon but this new policy reads differently. I am taking it as you could use more than one manufacturer on the same item?

    • Cindy

      Yes, you can use multiple coupons as stated in the 4 bullet down under the same category. The coupons are explained in the policy and the numbers are the numbers that are found at the front of the UPC codes

      “No more than one “48″ Rite Aid valuable coupon, one “49″ Rite Aid Manufacturer coupon, and one “5″manufacturer coupon can be used on a single item.”

    • Jessica

      No, it says you can use more than one coupon on a single item under the following conditions. The 4th one states only one manufacturer coupon. So, you can use up to 3 coupons on 1 item, but they must be 1 rite aid “48” Q, 1 rite aid “49” Q, and 1 mfr Q.

  • dot

    Now I took that as only one coupon can be used and you can’t use them together on one item…I can see this is going to be more problems and my rite aid…they get all confused

  • Molly

    Thank you so much for posting this Cindy. I have had some issues at my Rite-Aid lately, mainly surrounding the $5 off $25 type coupons. The last time I used one of these coupons they tried to tell me I couldn’t because they scanned all my other coupons first and the new total was less than $25, even though the original total was $38 or more. The cashier made a big production of pretending to scan the coupon and telling me it wouldn’t scan because of the total being low. After I begged and pleaded for him to really scan the coupon it went through no problem.

    So…I am not sure how I am interpreting the wording on their response regarding this. Is it saying the $25 total is before or after the other coupons are applied? I appreciate any clarity you can give me on this…I have been really turned off to Rite-Aid as a result of my last visit and would love to feel like I can shop there again.

    Thanks!!!!!

    • staceypunk

      0.Total purchase equals or exceeds $25 before tax (before any coupons are applied).

      It says it pretty clearly. It is BEFORE coupons are applied.

  • Allison

    If anyone finds an “official” copy of this please let me know … I had issues at my (Northern NJ) Rite Aid recently when they refused to allow me to use multiple UP rewards in one transaction (even though there was nothing on the UP reward that indicated you could use only one).