ThermaCare Recall April 2019 –
Pfizer Inc has voluntarily recalled ThermaCare® Back Pain Therapy HeatWraps, up to 16HR pain relief due to the fact that the Heat Wrap could include cells to make it a higher temperature than it should get.
Details of the ThermaCare Recall
The use of this wrap could pose potentional risk of skin injury such as burns or blisters.
The ThermaCare® Back Pain Therapy HeatWraps, up to 16HR pain relief, master lot impacted is S97473, UPC 305733010037 (Lower Back and Hip Therapy, 2 count carton) and was used in the manufacturing of 17 retail display case sub lots.
This lot was distributed in the US & PR from June 2017 – March 2018.
What to Do
Pfizer Consumer Healthcare is removing the product in question from store shelves and asking consumers who have purchased and are still in possession of the affected product to discontinue use of the product, record the lot number, throw the product away in its entirety without opening the foil pouch, and to please contact the Pfizer Consumer Healthcare Information Line at 1-800-323-3383 (Mon-Fri, 9am-5pm EST) for replacement or reimbursement. Note: The lot number can be found on the side of ThermaCare cartons and on the back of ThermaCare pouches.
If consumers have questions regarding this recall or to report an adverse event or product complaint, contact the Pfizer Consumer Healthcare Information Line at 1-800-323-3383 (Mon-Fri, 9am-5pm EST).
You can view the full press release from Pfizer LLC here
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